Privacy Policy

At Canvas Stock Design, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with CanvasStockDesign.

1. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect information necessary to provide our products and services, including:

  • Your name

  • Email address

  • Phone number, when provided

  • Billing and shipping address

  • Order and transaction details

  • Artwork, size, and product selections

  • Information you provide through Live Chat

  • Information you voluntarily provide when requesting customer support or assistance

Payment information may be processed securely by our payment service providers. We do not need to directly store your complete payment card details.

2. HOW WE USE YOUR INFORMATION

We use your information only when reasonably necessary to operate our business and provide you with a smooth customer experience.

This may include:

  • Processing and fulfilling your orders

  • Arranging production and delivery

  • Providing customer support

  • Responding to Live Chat enquiries

  • Communicating with you about your order

  • Handling cancellations, replacements, or other service requests

  • Preventing fraud, misuse, or unauthorized activity

  • Improving our website, products, and customer experience

  • Meeting applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the operation of our business without an appropriate basis to do so.

3. MADE-TO-ORDER PRODUCTS

Our canvas artworks are made to order.

Information necessary to fulfill your purchase may be shared with trusted service providers involved in production, packaging, payment processing, shipping, or other essential order-related services.

These providers receive only the information reasonably necessary to perform their services.

4. PAYMENT INFORMATION

Payments may be handled through secure third-party payment processors.

CanvasStockDesign does not intentionally collect or store your complete credit or debit card number or payment security information on our own systems.

Payment providers may process your information according to their own privacy policies and security practices.

5. COOKIES & WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember certain preferences

  • Understand how visitors use our website

  • Improve website performance and user experience

  • Support security and fraud prevention

  • Provide relevant website functionality

You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. INFORMATION SHARING

We do not sell or rent your personal information.

We may share limited information with trusted third parties when necessary to operate our business, such as:

  • Payment processors

  • Production and fulfillment partners

  • Shipping and delivery providers

  • Website and technology service providers

  • Customer-support or communication services

  • Professional or legal advisers where reasonably necessary

  • Government authorities or other parties when required by applicable law

Any information shared is intended to be limited to what is reasonably necessary for the relevant purpose.

7. DATA SECURITY

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted through the internet.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Complete and maintain records of transactions

  • Provide customer support

  • Meet legal, accounting, tax, or regulatory obligations

  • Resolve disputes

  • Prevent fraud or misuse

  • Protect our legitimate business interests

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

9. YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Ask about how your information is being used

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain processing activities where applicable

Requests may be subject to applicable legal limitations and verification requirements.

To make a privacy-related request, please contact us through Live Chat.

10. THIRD-PARTY SERVICES & LINKS

Our website may use third-party services or contain links to third-party websites.

These third parties may have their own privacy policies and terms. CanvasStockDesign is not responsible for the privacy practices of websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

11. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us through Live Chat so that we can review the matter and take appropriate action.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

13. CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through Live Chat.

We are committed to handling your information with care, respect, and responsibility.

Canvas Stock Design

Art with a story. Canvas with a purpose.

The original will always remain with the artist. The art can be yours.